IT audit & consulting
A complete review of your IT estate, network and security, followed by a clear, costed roadmap.
- IT audit and asset inventory
- Risk and security assessment
- Prioritised, budgeted action plan
- Independent IT purchasing advice
// areas of expertise
Our IT services
Hardware, networks, cloud, security and business software: OnyxLabs covers your entire IT environment, for SMEs, small businesses, freelancers and accounting firms.
Consulting
Infrastructure
Installation & configuration
Workstations, laptops, servers and peripherals delivered, installed and configured for the way you work — ready from day one.
- Workstation preparation and roll-out
- Data and profile migration
- Server installation
- Documentation handed over
Network & infrastructure
Cabling, business Wi-Fi, firewalls, VPN and servers: stable, fast infrastructure sized for your growth.
- Cabling and network racks
- Business-grade Wi-Fi
- Firewalls and VPN
- Virtualisation and storage
Printers & multifunction devices
Selection, installation and follow-up of your printers and MFPs, scan-to-email or cloud, and supplies management.
- Advice and installation
- Scan to email / cloud
- Secure printing
- Troubleshooting
Support
IT support & troubleshooting
Remote and on-site help for your users: a single contact who knows your environment and fixes things fast.
- Remote helpdesk
- On-site visits in Wallonia and Brussels
- Every request tracked
- Mon–Fri, 8am–6pm
All-in maintenance contracts
A clear monthly plan covering monitoring, updates, backups and support: your IT is maintained, not just repaired.
- Proactive monitoring
- Updates and patching
- Verified backups
- Predictable IT budget
IT emergency
Server down, ransomware, network outage: we step in quickly to restore your business and limit losses.
- Priority handling
- Backup restoration
- Post-incident analysis
- Measures to prevent recurrence
Security & Cloud
Cybersecurity
Protection against ransomware, phishing and data leaks: managed antivirus, off-site backups, MFA and staff awareness.
- Ransomware protection and EDR
- 3-2-1 off-site backups
- Multi-factor authentication
- Phishing awareness
Cloud, Microsoft 365, Azure & AWS
Seamless cloud migration, business email, Teams, SharePoint and OneDrive: work from anywhere, securely.
- Migration to Microsoft 365
- Licence management
- Azure / AWS servers and backups
- Access hardening
Software & development
Business software & office suite
Installation, updates and support for your accounting and business software, in tandem with our partners BOB50, Mercator, Winbooks, Codabox and Skwarel.
- Accounting software (BOB50, Winbooks, Mercator…)
- Office suite and collaboration tools
- Updates and compatibility
- Direct line to the vendor
Automation & AI
Remove repetitive tasks: automated workflows, connectors between your tools and AI assistants built into your processes — while keeping control of your data.
- Workflow automation
- App-to-app integrations
- AI assistants
- Data under control (GDPR)
Web & app development
Fast websites, custom web applications and internal tools, built for performance, security and SEO.
- Multilingual websites
- Custom web applications
- Hosting and maintenance
- Technical SEO
Service areas
Based in Charleroi, we provide on-site support throughout Hainaut, Walloon Brabant, the province of Namur and Brussels — Charleroi, Mons, La Louvière, Namur, Wavre, Louvain-la-Neuve, Nivelles, Brussels — and remotely across Belgium.
Your IT deserves a reliable partner.
Tell us about your situation: we analyse your needs and propose a concrete solution we know how to deliver.